SMEAL WIKI

Leveraging Philanthropic Behavior for Customer Support: The Case of user Support Forums1

Wael Jabr, Radha V. Mookerjee, Yong Tan, Vijay S. Mookerjee
Year2014
VenueMIS Quarterly
Typearticle
Citations110
DOI10.25300/misq/2014/38.1.09
OpenAlexW1483399132

Topics

Expert finding and Q&A systemsSolverComputer scienceOrder (exchange)AnalyticsMechanism (biology)